At Asia Crafted Travel, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or use our travel services.

1. Information We Collect

When you use our website or contact us for travel services, we may collect the following information:

Personal Information

  • Full name
  • Email address
  • Phone number / WhatsApp number
  • Nationality
  • Passport details (only when necessary for travel services)
  • Travel preferences and itinerary requests

Payment Information

For booking and payment purposes, we may collect billing details or payment confirmation information. All payments are processed through secure payment providers.

Technical Information

When you visit our website, we may automatically collect:

  • IP address
  • Browser type
  • Device information
  • Pages visited on our website
  • Cookies and website usage data

2. How We Use Your Information

We use your personal information to:

  • Process travel bookings and reservations
  • Respond to inquiries and travel requests
  • Provide travel consultation and customer support
  • Improve our website and services
  • Send travel updates or booking confirmations
  • Ensure the safety and security of transactions

We will never sell or rent your personal data to third parties.

3. Sharing of Information

Your information may be shared with trusted partners only when necessary to operate your travel services, such as:

  • Hotels and accommodation providers
  • Tour operators and local guides
  • Transportation companies
  • Payment processing providers
  • Visa support services (if requested)

All partners are required to handle your data responsibly and securely.

4. Cookies and Website Tracking

Our website may use cookies to enhance your browsing experience. Cookies help us:

  • Understand how visitors use our website
  • Improve website performance
  • Personalize user experience

You can disable cookies through your browser settings if you prefer.

5. Data Protection

We take appropriate technical and organizational measures to protect your personal data from:

  • Unauthorized access
  • Data loss
  • Misuse or disclosure

Your information is stored securely and accessed only by authorized personnel.

6. Third-Party Links

Our website may contain links to third-party websites such as airlines, hotels, or travel platforms. We are not responsible for the privacy practices of these external websites. We encourage users to read their privacy policies separately.

7. Your Rights

You have the right to:

  • Request access to your personal information
  • Request corrections to inaccurate information
  • Request deletion of your data where applicable
  • Opt out of marketing communications

To exercise these rights, please contact us using the information below.

8. Updates to This Policy

Asia Crafted Travel may update this Privacy Policy from time to time. Any updates will be posted on this page with the updated date.

9. Contact Information

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Asia Crafted Travel

Email: info@asiacraftedtravel.com
Phone / WhatsApp: +84 961 389 391

Address: 32, Alley 6/15 Nguyen Thoi Trung Street, Residential Group 16, Thach Ban Ward, Long Bien District, Hanoi, Vietnam